Excellent service!! Highly recommend. Best bike shop ever!!
Service quality is quite uneven. There was one guy friendly and honest (I believe he is one of owners). The other guy (taller with glasses) working at the counter is always grumpy. Especially doesn't like me to check my bike after repair.
Kind of grumpy. The customer service is lacking. You would think people working at a bike shop would be in a better mood
Rep was not helpful/did not let me talk to tech b/c I did not buy bike from their store. Tried to get me to come in repeatedly so it felt like he was trying to squeeze a purchase out of me. Unfortunately, I do not recommend this store. Poor customer service.
Highly highly HIGHLY recommend this place. I got them to help disassemble my bike and box it. They promised it would be completed by next day 5pm. They called me the next day at noon and said it was ready. They have always delivered over what they had promised. Also, after my bike was boxed, they even offered to help bring it to FedEx for me. Very nice people who really care about their customers, incredible service. Their prices are also cheaper than other bike shops.
Spring Valley Bicycles Inc is a US Bicycle Store based in Houston, Texas. Spring Valley Bicycles Inc is located at 9414 Gaylord Dr, Houston, TX 77024, USA.
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