Shop can be helpful... but when the bike I tested (and was going to buy!) got a pinch flat on a test ride, because it wasn't fully inflated, I had to carry the thing a half-mile back, and didn't get so much as an apology. Nope, never again. You've lost my business.
Mike the manager is an excellent guy. I bought my first road bike there in February 2017 and Mike has been very helpful with all my questions and steering me the right way. This is my bike home and would never go any place else. The staff is awesome and Performance Bikes should be proud to have great employees working for them. Keep up the great work guys.
Mike in Spring, Tx
Mike Beach and his staff went above and beyond in ensuring that my son and I were not only outfitted with the properly sized bikes and gear, but also took the time to make sure we were confident in the basic maintenance we need to do to keep our investment up and running moving forward. I have been involved in customer service/sales for twenty years and could easily use Mike and his crew as a training module to show new staff “how it’s done”. I look forward to doing business with Performance in the future.
I ride 20+ miles a week and the minor adjustment are needed ,when you a heavy rider!! I've never had to leave my bike for minor adjustments!!
Excellent customer service, They answered every question I asked. I felt at home in the store.
Great Staff , Micheal was outstanding !! Ben the in service knows his stuff and is always polite!! Great prices on bike too , and I love the minor lifetime adjustments that is included with a bike purchase..
Performance Bicycle is a US Bicycle Store based in Houston, Texas. Performance Bicycle is located at 4750 Farm to Market 1960 Rd W, Houston, TX 77069, USA.
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