Stopped in here to take a look at a few bikes to replace my cannondale F4 that was stolen years ago. What I found was a group of folks that have a healthy obsession with bicycles, which is super handy when you're trying to find just the right bike for the type of riding that you want to do. After spending about 30 minutes looking and test driving different bikes, I found exactly what I wanted.
Great selection, excellent service. I'm always taken care of as soon as I'm in the door. The staff has always take their time to patiently answer all my questions before I buy anything. One time I showed up right as they were closing and what's his name with the hair opened up shop for me. You don't see that kind of service anymore these days. Very knowledgeable and professional. I bought my first Cannondale here and have returned for all the accessories. I am very satisfied overall. My next bike will definitely be from here!
Thanks guys, i will be shopping with you often.
Furthermore, they stand behind what they sell and their work. I had broken a spoke on my rear wheel about 3 weeks after purchase, and they replaced the spoke, and trued the wheel in about 30 minutes and I rode it again that night. Fast forward a few weeks later, I had broken 2 spokes on the rear wheel. They replaced my wheel with a heavier duty wheel. Didn't charge me at all.
I bought a new helmet from them, with the proper sizing because mine was too old.
Great local shop with friendly staff. I've been in several times and they've always been accommodating whether I'm bike shopping, need a minor part, or just have general questions. I bought my bike elsewhere before discovering their shop, but they will be getting my ongoing business for maintenance or any accessories I need to buy. Upon searching Amazon and other online retailers, their parts are always fairly priced and I'm happy to support a local shop for a few bucks difference, if any.
They also fixed a chain I messed up while cleaning it, (i broken one of the links with a chain breaker instead of using the power link. oops!) They fixed for me free of charge.
I can't think of a single negative thing to say. Not only have these guys saved me money with discounts, they've been completely honest with not trying to sell me stuff I don't need and recommending cheaper alternatives. -- Customer service, everyone that works there has always been genuinely approachable and friendly. -- And most convenient of all, they are located just a few meters east of the bike trail.
I've been doing business with them for almost a year now and this review is long overdue.
Went in for some basic repairs, and Danny was lightning quick with the help. Great rates and service.
I Cycle Bike Shop is a US Bicycle Store based in Houston, Texas. I Cycle Bike Shop is located at 2040 E T C Jester Blvd, Houston, TX 77008, USA.
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