Dr. Pilgram is enthusiastic, fun, and communicative. We felt like she was really on our side and the side of our pet. She communicated in a timely manner, when she said she would, and was always respectful of our time. We were given plenty of options and freedom to make the right choices for our pet and our family. We felt like we would be supported no matter what option we chose (aggressive treatment or not.) Our pet had a similar episode in another city and the care cost twice as much with much worse kennel-side manner. The other staff were helpful and flexible as well. Prescriptions and medications were provided with no fuss, and they made considerable efforts to contact previous vets.
This place is awesome! All the staff are very friendly, knowledgeable and personable. Best Vet clinic in town. Love it.
I cannot speak highly enough of this clinic. They've taken care of my dog Max for a number of years and he's a highly anxious, stressed out pittie when he boards. Pre-Harvey, my company required me to evacuate and I had to leave Max with WH - I got email and text message updates reassuring me that he was being taken care of in the storm and doing well. They have kind and friendly technicians, the vets are excellent and they go above and beyond to make sure you stay informed. Thanks for being excellent.
I can't say enough good things about this place. They provide amazing care. We dropped off our new puppy for a first time visit on short notice (because of adoption we only had a 2 day window), they made time for her and even followed up with a very detailed phone call from the doctor. When we went back for vaccination follow up, we had a more questions which they were happy to answers. While there we let them know our pup had been scratching at her ears. They ran a test to determine she had a bad yeast infection in her ears. I'm happy they did the test, so we could get the right medication and treat our pup. Overall very thorough care!
Our family has been going here for 7+ years. We love the place. Everyone is nice, they are willing to work with your schedule, and they do a great job. Dr. Case is our favorite, but we have had experience with most of them and have liked them all.
Washington Heights Veterinary Clinic is a US Veterinary Care based in Houston, Texas. Washington Heights Veterinary Clinic is located at 2324 Shearn St, Houston, TX 77007, USA.
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