For the blood test, I don’t know if their staff were trained at all. They poke my dog twice to get the blood, and my dog screamed like crazy! My dog is never a baker, when he screams, he must be in a lot of pain. Worst of all, they didn’t seem to care at all. They didn’t comfort my dog - no words, no petting, treated my babe like a criminal.
Great experience so far.
Dr. Lisa Youn is amazing, and so was the nurse on duty! I came in because I noticed redness in one eye that concerned me and some other little things, they made sure to answer all my questions and put my mind at ease! She got the proper treatment and medication and I left relieved to know she was in good hands and that she would be all better! Really wanted to make sure to give a shout out to the doctor who was just so nice and took the time to answer all of my questions!
There was a mix up with my appointment but I am satisfied with how they handled it.
Very kind and knowledge staff. They helped us get through parvo with our little pup. Today at 51 pounds and 8 months, he's one very happy and healthy tiny mountain of awesome!
Very BAD experience there today. We went there for a heartworm test and a vaccination. The front desk (I think her name is Kelley) is very rude. Her eyes never left the computer screen and seemed very distracted. Not paying attention to the client and made your feel like you are just standing there like non-exist or air. Very disrespected to the customer.
Love the location, building, doctor and staff. I will be taking my dog again.
Ridiculously, after charging my credit card, Kelly even didn’t give me the receipt. I’d have to ask her to give me the copy of the receipt. And she gave a “F*** you” look on her face and went back to look on her computer. I mean come on, it is not difficult to remember to give your customer a receipt and you probably do that every day, YET you are too careless or maybe stupid to even do that right.
Our dogchild has received great TLC from Dr. Clive from day one and the staff has always been friendly and accommodating.
Midtown Veterinary Hospital is a US Veterinary Care based in Houston, Texas. Midtown Veterinary Hospital is located at 1434 W Alabama St, Houston, TX 77006, USA.
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