Bus broke down then had to catch another bus to the casino. The female driver's name was MARVA..... Her attitude was bitterly disgusting and she seemed to be highly irritable. Before she called the break down in on her radio she began cursing and the patrons were confused by the way she handled the situation. So another bus had to pick us up BUT.... Time of departure was never known and we missed our bus going back to Houston along with 8 other people. Apparently Marva the not so nice employee told the few patron on the bus that she wasn't waiting for nobody and left the rest of us standed. We subsequently had to stay the night wich was costly seeing as we did not have a reservation. To top it off the lady who booked my ticket in Houston put the wrong casino on my ticket so I nearly missed the bus the next day. The driver of that bus was not sure if he would have room on his bus so I had to wait outside the bus in the scorthing heat for almost 30 minutes while other patrons enjoyed the nice cool A/C. I'll never pay for such blatant disrespect and the nonchalant attitude towards my well being EVER again.
Nice buses, Gerald is a very good driver
Horrible. Horrible. Horrible.
Beautiful buses and excellent service! Staff was great to work with and the driver was hilarious.
I booked a tour bus to the Washington, DC area and was very satisfied with the professionalism of the office staff (Harry Bao) and drivers (Larry, Randy and Joe ). The trip was a success because of the professional and excellent service of the drivers especially Larry who was with us from Sunday thru Friday and was very patient. We went to all of our destinations with nothing but A1 cooperation. Because of his patience, cooperation and humor, we were able to go on our tours without any obstacles.
Alize is wonderful! She can help organize your casino trip quickly!
Thanks Western.
Western Motorcoach Inc is a US Travel Agency based in Houston, Texas. Western Motorcoach Inc is located at 11318 Bedford St, Houston, TX 77031, USA.
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