Depending on who is working this place ranges from one star to five stars. Some employees are super nice and friendly. Others like the employee "working" on my last visit greeted my entrance with a look of disdain. I suppose because my presence was interrupting her personal phone call on her cell phone. I wish this place was more consistent.
The service is very friendly n helpful...the location is nice n cozy w a great little cafe next door u can sit n have a bite or coffee at while waiting on ur laundry n the prices r very reasonable...Luv this place! :-)
Great experience / service when I needed it most! The employees are helpful and knowledgeable and the owner is awesome! There are multiple types of washers with different sizing / pricing options and they are easily accessible. Added bonus: You can drop your laundry off and have it washed / folded. Highly recommended, great location, great owner!
I went for the first time to this place I was looking for a washateria near me and I gave it a try, when I got there and this was this past Tuesday night around 7:30 pm and started loading a small washer and 2 medium ones the attendant (a black lady) who refused to tell me her name came up to me while I was loading the machine to tell me in a rudely manner to use the small machines not the medium ones cause they take longer to finish and that wouldn't give me enough time to dry them and get out of there by 9pm, and so I asked her if I had to be done by that time, she said well no but I close at 9pm (meaning almost kicking me out), therefore at 8:45 pm she turned off the lights while I was still folding my clothes, not to mention she didn't let me dry my last load full of wet clothes because I was supposedly running out of time, she moved my cart to the side and she kept on staring at us making us feel pressured to leave, just want to let people and the owner know that I had the worst experience this lady intimidated us and almost kicked us out by not letting me and my husband dry our last washer machine. We had to go to another place to dry them, I don't think this is the type of service anyone would like to receive, need to hire someone else who really gives good attention to your customer, it is a good place to wash, kind of small but it's ok, but let me tell you this lady it's terrible at the way she approaches to people in a rudely manner I hope you do something about it.
Attendant more interested in doing the drop off laundry than helping people doing their own laundry. 1 lady in particular is very rude.
Graustark Laundry is a US Laundry based in Houston, Texas. Graustark Laundry is located at 4506 Graustark St, Houston, TX 77006, USA.
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