I will rate Armstrong a 5 on 5. Simple because the process was extremely smooth. No harassment at all. From Lisa visiting our Apartment in Durham, NC for the survey - Melissa coordinating via email and phone on the move dates - to Junior Herman and Paco completing the move to perfection at Houston, TX. They made sure everything was in place. All the boxes and electronics was handled with extreme care.
If you want good customer service, please do yourself a favor, DO NOT choose Armstrong Relocation or United Van Lines. All they want is your money and after they get it, you are on your own.
Armstrong in Houston used United Van Lines to move me from a different state to Texas and United damaged and lost some of my household goods and damaged my car during the move. Armstrong is not willing to help with the claim and United is not willing to pay the minimum costs to repair my car even though I provided estimates from local repair shops.
Excellent customer service. Went above and beyond my expectations. My wife and I cancelled our scheduled move from Houston to Miami after the recent floods. Made a last minute decision to move and Armstrong Relocation responded immediately and accommodated us. Impressive.
Absolutely Fantastic customer service. Keep up the good work. I have no doubt that Armstrong will be my default selection if I plan to move again in future!
DO NOT do an out of state move with them. They packed my belongings on 6/13/17. Tomorrow is July 1 and I STILL am without my furniture and belongings and STILL have no delivery date 3 weeks later. They also wanted payment BEFORE delivery and so they have both my money AND my belongings! RIPOFF.
Armstrong Relocation is awesome. My daughter had to move on short notice so we contacted United who connected us with Armstrong. They arranged the entire move within a couple days. Denise was a rock star and took care of the move from start to finish. Barry was a sweetheart and able to quickly take inventory to determine the weight of the move. The packers and loaders were great, as well as the man who unloaded. The part that is almost unbelievable is they did not lose or break a single item - EVERYTHING was delivered in perfect condition, in spite of it being unloaded and stored in the warehouse until there was a truck heading our way. I can't say enough good things about Armstrong and highly recommend them!
DO NOT and I repeat DO NOT use Armstrong Relocation for your move. They will be nice to you till the time they get your business. If any problems occur during the move and you need to talk to them and need their help, they will be rude in their email responses and will not return your call.
Armstrong Relocation Houston is a US Moving Company based in Houston, Texas. Armstrong Relocation Houston is located at 13855 Westfair E Dr, Houston, TX 77041, USA.
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