Terrible, Terrible Terrible.
I scheduled a delivery for Tuesday the prior week. When tuesday came around, they said they had no idea where the item was, even though the prior thurday, it was in their warehouse. My wife stayed home from work for the delivery tuesday and they don't even care. They could have gotten the their truck back to get it Tuesday.
Buen servicio y la bodega siempre limpia las dos veces que la he visitao
Terrible organization and customer service.
Incompetence - inability to do something successfully; ineptitude.
We have moved several times out of state and this was by far THE WORST! We went with A-1 Freeman because we were told our belongings would go from our house to a storage vault and then that vault would be brought to us when we were ready to move in. I'm pretty sure it never went into a vault and because of that, we have a good list of items that are missing. After being assured that a month was plenty of lead-time to get our things delivered, we were never assigned a driver and only after calling several times daily did our belongings show up a week later than we were guaranteed. Did I mention that when our things did show up there were only 2-drivers to unload our 3100 square foot house? After more than 12-hours of unloading the truck, we opened our boxes to find damaged and missing items. It was one of the worst experiences I have ever had!
Representative arrived early, very courteous and thorough. I received my detailed quote within an hour or so.
This sums up A-1 Freeman Moving Group. This company is unprofessional and incompetent. They are in no rush or hurry to deliver your shipment. They will make up excuses and try to put off your delivery for as long as humanly possible. If I were you, I would never use this people or rely on these people to make a delivery.
A 1 Freeman Moving Group Houston is a US Moving Company based in Houston, Texas. A 1 Freeman Moving Group Houston is located at 9619 Kirkton Dr, Houston, TX 77095, USA.
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