Nice, neat gentlemen arrived and got right down to business. There was no chit-chatting, cutting up and I don't think they were going to take a lunch break, but i insisted. They packed everything carefully and there was not one item missing or broken when i unpacked. They made sure i did not lift anything and the things that were heavy, they put in a place that was easy for me to get to. All electronics were unwrapped and undamaged, so it was very easy for me to start putting things away. I've used A Better Trip Moving two times and would highly recommend them.
One of your drivers is absolutely insane. A truck with ID T3000, plate CZB 6546 absolutely cut me off on a dark, winding country road, turning out in front of 55 mph traffic. In order to avoid a collision I had to do a full ABS stop and swerve into the dirt/shoulder to avoid. Your customer's valuables deserve better. 7:45 PM 11/12/17 on FM 149 near Tomball parkway.
BEWARE OF THIS COMPANY-- I believe they are deceptive in their policies & practices.. I spoke with Melvin(Sales) a couple of times on the phone, but he never wanted to answer my emails and provide responses in writing. He claimed a lot that his company would deliver, but I became increasingly concerned with his answers and non responsiveness... Most importantly, he claimed I did not need insurance(added protection beyond the state required .60/ lb) but I inquired about coverage for $25k and $50k and was told by Melvin additional coverage was .15/$1,000. So when I was planning to finalize my move requested $15k in total for additional coverage(since it was a local move within 15 miles) but was told by Melvin that there was a minimum of $20k per truck, which had NEVER been mentioned by him and he knew the volume of my goods and that two trucks were needed to complete the job.. When asked about the minimum, Melvin never provided an explanation, so I canceled my move with them. My belief is he did not want me to insure my items so he demanded a minimum which would cost me more so he thought I would not add the coverage, oh Melvin you were so deceptive and wrong.. When a company is unresponsive to documenting inquiries and providing explanation to policies, then they should be questioned and possibly investigated.. Basically they wanted to increase the required coverage cost so I would not purchase the added protection and they would not be liable to damages... Would not use this company since their management can not be trusted... Can you imagine the workers?? In the end I chose another company and all worked well..
The ONLY company we call for our moves! I have had A Better Tripp move me three times in the last 10 years: twice for work and once for my home. They are fast, they are efficient, they are careful, and the guys are super to work with. The most recent move was last week, moving my office and warehouse inventory. They were very careful to make sure the warehouse inventory was boxed and marked so that the items were moved together and put in the new space together, so that I was able to organize the new space very quickly, without having to hunt for boxes of like items. I will never call anyone else!
Couldn't have had an easier move at a very difficult time after the Houston flooding. Melvin and everyone I talked with was very kind and helpful even when they were deluged (no pun intended) with calls with people trying to salvage and move what survived the flood. I bought packing materials from them and they picked up and moved our boxes very quickly and safely. Highly recommend!
A Better Tripp Moving Storage is a US Moving Company based in Houston, Texas. A Better Tripp Moving Storage is located at 5400 Mitchelldale St, Ste B1, Houston, TX 77092, USA.
Please contact with A Better Tripp Moving Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find A Better Tripp Moving Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Moving Company in Houston