Had a great stay. Good breakfast in the morning, perfect central downtown location. Great shower, extra large TV in room. Quiet room nice pool, decent fitness room that is 24hr. I would choose to stay here again
Every time I visit the spindle top the dinning room nearly is empty, Scheduling my birthday I was told that 10 people was too much, but that they would make an exception. That evening two family members flew in from deployment as a surprise. The waiter made it seem as if it was such an inconvenience for him and really set for an uncomfortable mood for my guest. I was quite frustrated, especially considering that the attitude given was out of line considering how dead the restaurant was that evening.
Last week, I thought I'd give them a second chance. When scheduling a going away dinner, I was told that the restaurant has a policy for only two parties a night of 5 people or more. I decided to visit the restaurant that night and just like I thought, it was near empty. This is absolutely ludicrous! How does a "business" turn away patrons when their establishment is empty? I've been in retail management and in the hospitality industry for many years and this show a tremendous lack in management skills...maybe there's a reason why the restaurant lacks in attendance, overtime I visit.
Beautiful hotel in downtown Houston. Conference area efficient. Accessible room was gorgeous BUT too far from the elevators. Room service great. All staff very friendly & accommodating. Unfortunately our conference was cut short due to pending hurricane. Rooftop revolving restaurant awesome!
We just checked in and everything seems really great. Friendly staff and nice room. Very clean hotel. Can't wait to test the bed out tonight. It looks like good sleeping.
The hotel is really nice, the staff is very professional and helpful and they are also very secure on the property. I deliver food here regularly but they won't allow non guests/visitors to go beyond the lobby so any patron can rest assured that people are safe here. The area is close to baby different places and transportation is readily available all around.
Hyatt Regency Houston is a US Lodging based in Houston, Texas. Hyatt Regency Houston is located at 1200 Louisiana St, Houston, TX 77002, USA.
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