Nice clean rooms. Everything smells so nice. Extremely friendly staff willing to get me anything I need. Good hot breakfast.
In town for business, Embassy Suites has been very helpful with transporting our group around Houston. The rooms are clean and well kept. The breakfast is good, made to order omelets with fresh fruit and juice . Evening reception good drinks and appetizers great way to end the evening
Food was excellent as well, both at happy hour and breakfast. And their was a wide variety. The drinks weren't watered down either.
Nice new facility. Room was clean and shower hot.
Keys didn't work on check in. Heat in room failed. The happy hour is a nice feature. Lots of options in the area to explore besides this property.
We stayed here during Hurricane Harvey and let me tell you, the staff was amazing! Because this was such an unprecedented and disastrous event, the hotel's staff was short-handed but that did not impede them from making sure we were comfortable and made us feel like family. We had to extend our stay because of Harvey and the hotel honored our original lower booking price through our extended nights, this was such big help since we were not expecting to stay so long! The breakfast is great, especially the made to order eggs/pancakes! You also can't beat the Happy Hour that is included for all guests, everyday! Those drinks were much needed during Harvey let me tell you! Special shout out to Gerard! He was so wonderful during our stay and we will most likely come back just to hang out with him :) Overall, a great experience for us!
Just when I thought I had stayed in the best Embassy Suites in another part of Houston, this location raised the bar.
Centrally located to shopping, the sports arena and the convention center. The hotel is beautiful, views are spectacular and the staff is friendly. My room was huge, the bathroom and shower space was clean, and modern with a huge shower.
If I had kind complaint it would be to upgrade the toilet paper. Though two ply it was hard!
Embassy Suites By Hilton Houston Downtown is a US Lodging based in Houston, Texas. Embassy Suites By Hilton Houston Downtown is located at 1515 Dallas St, Houston, TX 77010, USA.
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