Avoid this place at all cost! I bought a ring for myself that was marked 18k gold for almost $65 per gram! I checked the quality of the gold weeks later and it is actually 14k gold. I went back over there and they were moving! I am disputing this with my credit card company . I just want to give you guys a heads up! This guys are thieves!!!
Some of the staff is nice and helpful (lady and younger guy). Older guy is both unfriendly and dishonest.
Dont come to this jewelry store to buy anything, when i went, i bought a piece of merchandise for a really high price that the woman gave out and when i want to sell it back to her later on in the future, i only get 40% of my money back, instead of a full refund that we are suppose to get back. The owners && their son are also very rude and disrespectful, they don't know how to treat their customers with respect.
I recently was a first time customer at Kim Chau Jewelers and was cheated by this business. I took an old gold coin in to have a besel made so I could hang it on a chain. They polished over 3 grams of 24k gold off the coin, made a poor quality besel and mounted the coin upside down. I will never do business with these people again.
I bought some thing here amount 3,100$ for my patent. But they didn't like them . So I called older lady whom is the owner here on next day. I wanted to sell back all of them. She said me she will be give me 2,100$... I were ok with that. But when I came over there, the guy told me they can't buy at that day, I asked him why? He told me ... he didn't has money, I asked about gold 24k, ( 1 card 1ounce ). He didn't has too, I asked about some ring 24k, he didn't has too. I asked him what did I do ? He said come back after 1 month. I told him too long, I fixed 1 week. I were ok, but I told him right down when and how much can they give back for me?. On the day i came back over there. I saw the older lady, she said amount for me is 1,981$... oh my god, I asked she why? She said she bought gold at today... I told her I sold i week ago, not today... She didn't like but when I said anything i said with herson... She was scary with some customers at that time so she gave me 2,100... they are very terrible...
Kim Chau Jewelers is a US Jewelry Store based in Houston, Texas. Kim Chau Jewelers is located at 2707 Milam St # C, Houston, TX 77006, USA.
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