Best thing about this place was Roger the bartender. I swear to you this man was awesome. I went to happy hour with some family whole visiting Houston and we did Happy Hour before going out. I seriously just wanted to hang out with him and learn about all the drinks he knew and the history behind them. Roger knew his drinks and taught me a lot. Gotta hand it to Embassy Suites for having a guy like that. Really made me feel welcomed.
We stay at Embassy Suites hotels around the nation, and the Houston Galleria location is one of our favorites. Glenda was very welcoming and so nice to our children, and she repeatedly checked in on us to make sure all of our needs were met. Our children loved the swans, and our oldest was even allowed to feed them with Glenda. Breakfast and managers reception were great as usual. Our room was modern and comfortable. We will definitely be back
The staff was friendly. The check in was smooth and quick. The room was as it appeared on the website. Plenty of room for our group. The room was not very clean though. The shower curtain was pretty dirty as were the floors. The water fixture in the bathtub was very difficult to turn on and there was no cool water. When we got the water on you could not stop the constant drip. The mini refrigerator was not anchored down and ended up scratching my daughters foot. We did leave early due to the weather but when checking out and telling the staff about the problems, it was one of those moments where you knew nothing would be done about it. Maybe if the the same amount of time was given to the rooms as the cleaning of the swans area it would be a 5 star.
Very nice hotel. Extras are included. Hotel is very well maintained and has a relaxing atmosphere.
The location of the hotel is perfect for a shopping trip at The Galleria. It is within walking distance. Just a block or so away.
Embassy Suites By Hilton Houston Near The Galleria is a US Bar based in Houston, Texas. Embassy Suites By Hilton Houston Near The Galleria is located at 2911 Sage Rd, Houston, TX 77056, USA.
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