We would definitely shop here again but at the 12850 Memorial Drive location.
Great Store! Great customer service! I've been going to this location for years. I have always been treated kindly. The employees have always been available when i needed assistance, always polite and friendly especially Miriam. She goes above and beyond the expected!
Store can be quite overwhelming if shopping thru the weekend.
Pros:
I suggest to visit their website, find the items you like, call for stock in advance, and visit the store to view the items if necessary.
Cons:
The food was just okay. It didn't offer a unique enough experience to justify the price.
My wife finally arrived which forced me to walk up and breakup a conversation between 3 employee's near the back center of the store. My wife ended up handling the transaction with a gentlemen ( who I wrote his name down but is at home) in which he did a decent job (after I complained to him).
The store is always freezing making it hard to stay inside for long periods of time, computers seem to be outdated making a tedious experience.
Amazing staff, well organized, and very easy to shop from a wide variety of accessories as well as furniture . Products are of high quality and there are tons of customizable options for furniture. They also offer designs services as well as installation services!
I was quite frustrated but kept my cool. I asked my self "I'm sure they're ether with another customer or finishing up a task?". Nope, Sat there while playing on my phone watching them one by one.
Since my office is in River Oaks I decided to walk into the store prior to my wife arriving late due to traffic. Walked around for about 15 minutes and must of passes at least 5 different employees more than once. Not 1 made eye contact nor acknowledged my presence.
Horrible experience there. The guy in the store fails to explain their return policy and definitely mislead the deal, which causes hundreds of bucks of our money. All the customer can get is just oral apologies, and that they are new guys in the store and know nothing. Can you believe that???
Pottery Barn is a US Furniture Store based in Houston, Texas. Pottery Barn is located at 4011 Westheimer Rd, Houston, TX 77027, USA.
Please contact with Pottery Barn using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pottery Barn opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Houston