I came here to check other reviews before going there but now I can say it's not like what people are complaining about!
My only advice is to avoid brining a bag. It takes a while to search them and they let people without bags enter immediately, so they were at the front of the line.... Bring a pen for the form and maybe a book/phone in case the wait does get longer than expected but a bag will only cost you time.
10/17 Quick service on a Friday morning. In and Out in 15 minutes. There are lots of people working there.
Great service and only those people who have done wrong get angry on security!
Got there at like 2:20 on a Tuesday. The replacement line was outside. They wouldn't even let anyone getting a replacement in the building.There were like 10 people in front of me and they were letting people in 5 at a time every 20-25 minutes. I left at 3pm, and I never even got a number. 40 minutes to just stand in the heat. Would have wasted less time going to the 290 location. Less wait, more parking and cleaner. Also the online system is a joke.
Pleasantly surprised! I arrived 15 in before they opened, they had already formed lines. One of the employees started handing out tickets in the lines and directed people to one of 4 different lines depending on what they needed. At 9 AM they started letting people in (security check) and let them continue the line inside. I got served at ca. 9:15. The staff was very respectful and helpful. Something didn't work on my application and she took the time to try again and then it worked. I'm definitely pleasantly surprised at how efficient polite they were, especially for a government office.
Went to get a replacement SS card and it was so packed, no intercom system with just a walkie talkie to hear when your number is being called. It should be organized better and not have to wait for hours and hours.
Came out @ 9:20 max
10/14/17
Went @9:00
Social Security Administration is a US Local Government Office based in Houston, Texas. Social Security Administration is located at 8989 Lakes at 610 Dr, Houston, TX 77054, USA.
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