The entire world needs to know that they are the only one in this country that are not giving you any options: grace time period. We are victims of the hurricane Harvey. I am not working so I can't make this month. They wish you luck, but that's it. I will go to TV, radio, news paper... everyone will know about this. I will ask the government also for help! They need yo help us!!!
Horrible customer service, very polite on the phone as they tell you that you are out of luck when you need help. I am in an area that has been declared a major disaster and I asked for a payment to be differed to the end of my payments and I was denied!! Others with their mortgage companies did not have this problem!
They should have stated that in the beginning. What a waste of my time and money.
Sent letter saying refinance Application was approved . Then they collected my 500.00 for appraisal. Then they came back and wanted a bank account showing at least 5,000.00 in it.
Well my loan was sold to Flagstar bank and they will not defer my house note for 3 months! and I'm really disgusted with this company! They are so unprofessional no regards for people who need to defer their payments, they denied me to defer my payments to the end of the loan for hurricane Harvey disaster, and said I don't qualify when I've been a good paying customer with cornerstone lending and pay my bills on time with good credit! All other mortgage companies are doing this and they are the only ones that I actually screwed us!
Will not ever refer anyone to Flagstar bank for anything. Credit score went down 80 PTS after they pulled my credit three times and i decided to go to a professional mortgage co
Flagstar Bank is a US Bank based in Houston, Texas. Flagstar Bank is located at 11451 Katy Fwy, Houston, TX 77079, USA.
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