I called out to her saying that I had a question, she ignored me, so I walked up and said "Hello?! Can I get in for a walk-in?" She looked me in the eye, rolled her eyes at me, then gestured to brush me off as she closed the door behind herself. On her way back out just a minute later, she ignored me again, got in her car and drive off! What kind of service is that?! I'm finely dressed, clean shaven, and just showered. What reason did she have to ignore a potential new customer in such a manner?? Utterly insulting and incredibly rude, I will NOT be back to try again.
Time is valuable to me and I appreciate not spending half my day in a hair salon. When I book with Denise I don't worry about her overbooking her appointments!
The place had great ratings so I decided to give them a shot since I'm picky about my hair. The front door requires an access code, which I didn't have since I was to be a new customer. I called the number, where I was greeted by a business-mannered woman who told me that there was no receptionist today (on a monday??) but she assured me it wouldn't be long before an employee would be by the door to let someone in who had an appointment. I waited half an hour after driving 15 min to get there, and a finely-dress, very large black woman with short hair did come by to let another customer in the door.
The stylist is great. She took her time to explain all the details of the different extensions I could chose from. Once I decided to go with the braidless sew in, my results were awesome and lasted three months.
Let's just say I'm very picky about my hair but I am more than satisfied with my sew in from Denise. She is very professional, timely, and a great stylist!!! I have never been more happy with my sew in. I'm week 7 in and my hair is still holding up nicely which I've never experience with any other sew in. I normally have to take it down between week 6-8 but not with Denise. I will definetely be returning back to over the top!
Denise is very professional, which is important when a person is making an investment. She does not overbook, which is very nice. She also has an assistant or two on hand, which is very helpful in keeping you moving through your process. Tiffani S.
Over The Top Hair is a US Hair Care Studio based in Houston, Texas. Over The Top Hair is located at 10950 North Fwy #304, Houston, TX 77037, USA.
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