My father and brother passed in 2015. We were recommended to this facility by a family friend. Things went smoothly until after my brother was buried. Our family ordered and paid for his custom headstone. Here we are 2 years later and still no headstone. We have made numerous attempts to reach a GM or director and have gotten nowhere. We have asked for a refund and were told no refund was available, even though they never ordered it. Caution please be careful here, even though we understand a losing a loved one can be a difficult time, do some research when considering this place. Check the BBB!
I like that they keep the cemetery up, but my problem is their workers not "bringing their rain boots" to walk me out to see where I will be laying my son to rest. On top of that once he was laid to rest did they not tell me his space could not have a headstone but a marker only! I was livid! Then as I requested someone else's to help me that person never returned my calls or messages or emails regarding my son's marker! Told me to call to check on it, yet when i call to check on it they don't know anything. Luckily it was there by chance on his 1 year anniversary. If I could have him brought up I would and placed somewhere else!
My grandmother passed a month ago. We were just told we couldn't place any monuments, so we didn't. The picture above is the way we decorated just TWO weeks ago. This past week was the day they "clean" and I thought that meant that they picked up the dead flowers, etc. No. They took EVERYTHING. We spent ~100 on these things. We were NEVER told by the staff, nor do the signs say they do this. This is unacceptable. If it wasn't for us being familiar with someone near my grandmother, I wouldn't even know where she's at. As you can see on the bottom picture, there is nothing there.
I attended a burial here and I was in such dismay. I could not believe this place had the audacity to begin prepping the grave site while family and friends were grieving. You can not mourn in peace with the loud machinery. And the workers here were so rude, we were pushed aside to make room for the tractors. I have never attended a burial and everything not be set up. This is so unprofessional and I am disgusted! I will not recommend this place to anyone. Do your research!
I would not recommend forest park to anyone. I am so, so frustrated with this place. I recently lost my mother and sister. I went in on 3/18 to order a double marker. I returned a week later to pay in full. Here we are 15 weeks later and still no marker. I originally went to a different place, paid 1/2 my money down and the place up and moved. I contacted BBB and I received my money back, I then went into forest park to order the marker, I explained about my experience with previous location and I was told we will get your Mothers and sister's marker, we are a big company, we stand behind our word, oh really, Every time I call it is something different, I received a text today and was told it will be here by the first week of next month. Oh My Goodness, 1st week of next month comes in and I will be told something different. Ugh, I've had it with forest park. Enough is enough, I just my mothers and sister maker. I would not give a star but it would not let me post.
Forest Park Lawndale Funeral Home is a US Funeral Home based in Houston, Texas. Forest Park Lawndale Funeral Home is located at 6900 Lawndale St, Houston, TX 77023, USA.
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