Wonderful service from all the staff and the catered meal was top notch. Great wedding venue
4.) They are very willing to work with you and are flexible about most things as long as you have money to pay for it. As far as adding tables and extra guests or bringing in outside food, etc.
My son has his #WinfreeWedding here and it was very nice!
1.) Other reviewers mentioned that the staff stole their alcohol. I cannot deny or support these allegations because my uncle took all extra bottles when we were close to the end of the event to prevent such an incident.
2.) The serving staff will eat your food (that we ordered from an outside restaurant for catering) without asking, which was fine for us because we had a lot extra. Make sure you order extra so you have enough food for your guests and the servers.
Had a wedding there back in January, overall it was good.
3.) They only gave us 1 day and 2-3 time slots available for the food tasting and rehearsal dinner. If you are somehow unable to attend at these specific times/dates then you just miss it.
1.) Their food was amazing. Everything was really good. I did not expect such quality in the food but I, and the other guests, were pleasantly surprised.
1.) As mentioned by some of the other reviewers, they do go back on some of the agreements and charge you more at the end. This is an issue if you do not have every detail written down, which was the case with us. We discussed some of the details but did not think to write every single thing in the contract.
7.) Kelsey was very friendly and helpful.
2.) The staff are very friendly.
Neutral:
6.) You can reserve both halls at a reasonable price.
Pros:
I only do catering events here but it's not the best place for a clean eviorment to work in.
I've been here three times half of my family when they have events they try to come over here. The places good, the rooms are big. what I like the most, are the chandeliers on top of the rooms. they have two. Ballroom one is called a Remington, and the others call Crystal, we had a party at Crystal the room holds 500 people, and the other one holds 200 also what I like are the packages. or you can also do a la carte if you have a chance for more information ask for Rodger he is one of the captains and helped a lot with our event also ask lizet or Taylor.
Cons:
3.) The floor manager was very good.
5.) The venue is very beautiful.
Chateau Crystale is a US Food place based in Houston, Texas. Chateau Crystale is located at 2517 S Gessner Rd, Houston, TX 77063, USA.
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