If you want your property of your final resting place to be respected, do not purchase a plot here. Grounds keepers will go out of their way to destroy it. Carelessness and indifference is what you will get. Sad that a place of rest can be cared for so poorly.
We laid my mom to rest this week and couldn't have asked for better service and respect. Chalet and others treated us so well and were so patient. From the time I called and spoke with Tyler to leaving after the burial, it was much easier than I ever thought it could be. Tyler stayed late with my dad to help him with pre-planning the day before my mom died. He didn't have to do that but took personally our concern and need to get things planned. Even the grounds keepers were professional and gentle with us. I felt respected and felt they respected my mom.
It was fairly easy to get the service signed and paid but we ran into delays on getting inscriptions done. It has been more than three months of me chasing for the inscription. I am both tired and frustrated that this process does not roll forward unless I am chasing it none stop and it is still has been more than three months since the service. I would not do business straight with them. If you can, find a funeral home elsewhere and do not purchase straight from them so things will move faster.
On another note, check detailed prices with other cemeteries. Forest Park Westheimer is very reasonable and has many options for all price ranges. They were transparent and we had NO surprise charges. We didn't find this with other cemeteries we talked to.
They are also selective on items removed from plots when they decide to do end of month clean up. Some plots are left alone while others have items removed and thrown in a pile for one to come and pick up. Preferential treatment? I'd say so.
Disappointed in the upkeep of this property. Going downhill since a few years ago.
Update August 2017: pictures speak volumes. "floral rules" are not enforced across the board. Landscape is not done properly. See for yourself.
We are in the process of buying a marker but everytime I ask for the prices for some strange reason the prices are always different. This would make sence if I was asking prices on different types of markers, thing is it's always the same marker. I have tried speaking to the general manager, never there. We even made an appointment, when I arrived she was gone. No wonder on BBB they have an F would not recommend this place at all. I should of known from the beginning but when going through a family's members death is really hard and we were just trying to find a nice cemetary.
Forest Park Westheimer Cemetery is a US Cemetery based in Houston, Texas. Forest Park Westheimer Cemetery is located at 12800 Westheimer Rd, Houston, TX 77077, USA.
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